New York and New Jersey Eye Institute is looking for a full-time Ophthalmologic scribe to work in our 3 offices in NY and NJ in Orangeburg, Middletown, and Clifton.
Job Qualifications:
- Cool demeanor.
- Attention to detail.
- Team player.
- Can work quickly and efficiently in a fast-paced environment.
- We are looking for someone who is dependable.
- Having your own car is a must.
Job Details:
- Salary is commensurate with experience.
- Office hours are generally 9-5 or 10-6 M-F.
JOB DESCRIPTION:
POSITION: Ophthalmic Scribe.
DEPARTMENT: Clinical.
REPORTS TO: Clinical Manager/Supervisor or Lead Ophthalmic Technician.
JOB SUMMARY:
This individual is responsible for providing accurate documentation and summarization of the ocular examination and recommendations while maintaining patient flow and communication regarding appointment status.
EDUCATION AND EXPERIENCE:
- High school diploma.
- Fluency in English, bilingual preferred.
- Minimum of two years’ experience in a medical office, preferably an ophthalmology office.
- Completion of medical terminology and/or ophthalmic terminology courses.
- Scribe certification (preferably certified ophthalmic assistant).
- Excellent spelling ability.
ESSENTIAL SKILLS AND ABILITIES:
- Training and understanding of HIPAA requirements and the importance of maintaining patient confidentiality.
- Strong, professional interpersonal skills.
- Demonstrated respect for staff and patients.
- Excellent verbal and written communication.
- Team-orientation.
- Management of multiple projects simultaneously.
- A strong organization with attention to detail.
- Legible handwriting.
- Computer literacy.
- Ability to educate patients regarding the instillation of eye drops and other instructions related to the physician’s treatment plan.
RESPONSIBILITIES:
- Correctly summarizes and documents what the physician verbalizes during an examination, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment and recommendations for treatment (including justification of decisions reached when appropriate).
- Knows the required components of examination for appropriate CPT coding to ensure all elements are accurately completed.
- Understands Medicare and other common insurance requirements for quality reporting in order to help practice comply with payer requirements.
- Observes the patient and the physician and assists when appropriate during the exam, including but not limited to: holding the patient’s head in the slit lamp, providing additional medications and/or instruments, following directions in a medical emergency.
- Maintains an awareness of the patient’s verbal and non-verbal communication when the physician is providing instructions as it may be necessary for the scribe to repeat information, provide written instructions, and/or hand out patient education materials for the patient to review at home.
- Ensures patient understands all instructions.
- Accurately documents chart errors according to practice protocols.
- Helps maintain the patient flow by seating patients into empty exam room to prep for physician.
- Remains as close to the physician as possible during the assigned clinic session, and limits time away from the physician and the patient as documentation may be missed.
- When applicable, prepares accurate eyeglass or contact lens prescriptions and/or medication prescriptions for the physician’s signature prior to the completion of the examination.
- Alerts physician to patient-related forms that need completion.
- When appropriate, and as directed by the physician, completes the superbill or enters billing orders, and/or the check-out form, providing direction to the patient prior to following the physician to the next patient.
- Guides patients to front desk after completion of exam and ensures proper follow-up appointments are communicated to the front desk to be made before the patient leaves.
- Learns the personality and preferences of each physician, recognizing differences and abiding by them when working with that particular physician.
- Becomes fluent in the exact requirements of each examination.
- Accommodates the needs of the patient for the exam:
- Monitors examination room and any physical limitations the patient may have.
- Makes sure the patient's chair is down before the patient prepares to leave, the equipment is off, the slit lamp is out of the way, equipment is sanitized, etc.
- Provides patients with their cane, handbag, coat, etc. to expedite patient flow when exiting the exam room.
- Evaluates the condition of the examination room to ensure adequate supplies are in stock.
- Notifies physician of changes to the daily schedule, especially emergencies.
- Facilitates communication between the physician and other staff members as helpful to minimize clinic flow disruptions.
- Performs other tasks as required.
PHYSICAL ABILITIES:
- Must be able to walk and stand for the entire work shift.
- Must be able to move frequently from standing and sitting depending on exam room configuration during clinic sessions.
- Must be able to type or write legibly in a dimly-lit setting.
- Must be able to hear softly spoken words.
- Must be able to add support for elderly patients getting in and out of exam chairs.
- Lifting required up to 30 pounds.